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Just Be Cooking!

Terms & Conditions

Our mutual rights & responsibilities.

Terminology

These are some of the key terms and their definitions as part of this document.

Workshop, Supper Club, Masterclass, etc

Any event hosted and organised by Just Be Cooking or its contracted Hosts, for which Just Be Cooking accepts (or specifically waives) payment. These events are not limited to the terms above.

HOST

Any person or persons ("Hosts") contracted by Just Be Cooking to host any of the above events. They provide in-person instruction on the particular dish, meal or food process, are paid a flat fee and carry through the event to completion.

GUEST

A Guest is anyone who attends (books) one of our events. They can be thought of as a student, e.g. if the event is about teaching a particular cooking method, or as a diner, if the event is about providing a sit-down meal (e.g. a Supper Club). For convenience, we will use Guest interchangeably.

VENUE

A Venue is any location where our Workshops are being held. Just Be Cooking does not own any buildings or property - we arrange with third-part, external locations to hold our events in.

Bookings

Events are usually booked through this website, JustBeCooking.com. Full payment is required prior to the date of the Event.

Purchase/Register

All registration or purchase requests to attend any of our scheduled workshops, events or dinners (hereafter shortened to "event(s)" or just "workshop(s)") can be made via directly purchasing a booking through this website or, for private events, via this website's contact form.

Legal Acceptance

By booking a workshop or event, etc, guests and the purchaser are agreeing to and accept all of the terms & conditions described here.
There may be additional conditions included as part of the specific event being booked, particular to the location or for any other reason.

Payment

All payments in must be in $CAN. Please note that we do not accept payments in person, on the day of the Workshop.

Confirmation

When your booking is complete you will receive an confirmation email. This is your booking confirmation. Should there be any problem with your payment or booking we will email you promptly. All our communications will be via email.

Arrival

To ensure that our workshops runs smoothly, please arrive 15 minutes before the start of the class. If you cannot make it for any reason, please let us know as soon as you can.

If We Cancel An Event

Just Be Cooking reserves the right to cancel or reschedule a workshop etc for any reason.

Please Note

While sweeping in scope and terms, in practical reality this is usually only invoked in these situations:
- Not enough Tickets have been sold (generally 4 is a minimum number)
- Personal emergency of the Host
- Issues with the Venue (e.g. flooding, damage, unavailability for other reasons)

Notice

If a workshop, etc has been cancelled due to low attendance, sickness or any other matter, all students will be notified within 60+ hours of the commencement date. The option to reschedule to another date or receive a refund will be provided. The size of the refund will be dictated by our refund policy.

Minimum Number

A minimum of 4 participants is required to run a scheduled workshop. In the event that minimum numbers are not reached, Just Be Cooking reserves the right to reschedule or refund in full. In the event that the workshop is rescheduled, participants will be notified as soon as possible (up to 7 days prior) and within 72 hours before the class.

Confirmation

When your booking is complete you will receive an confirmation email. This is your booking confirmation. Should there be any problem with your payment or booking we will email you promptly. All our communications will be via email.

Arrival

Should Just Be Cooking be unable to provide for your workshop or event due to circumstances beyond our control then Just Be Cooking is not responsible for any costs, damages or expenses that you may suffer or incur.

If You Cancel A Booking

Life happens and things get the the way. If you need to cancel a booking or simply cannot attend, then you have 3 options:

Refunds

The refunded amount depends on how late in the process we are cancelling your booking. These are the applicable refund rates based on cancellation notice before the event start time:
48+ Hours notice
100% refund
24-48 Hours notice
50%
< 24 Hours notice
0% refund
These time frames are fair; however, they are not open to negotiation. In the event of any dispute over the timing of a cancellation, we will go by the time stated in our e-commerce platform. Refunds will be rounded down to the nearest dollar.

Reschedule

This is also affected by how late we are in rescheduling - whether there is an available workshop to actually reschedule to, with spaces. Also, if there is a difference in cost between the two events then that must be paid. Essentially, it is determined by the practical realities of what date is available to reschedule to, so it is in no way guaranteed that rescheduling will be possible, feasible or fair to either/both of us. If this is the case, and a refund is not possible, then we have a third option - transfer the booking.

Transfer 

Bookings may be transferred to another person without any additional cost to you or the new ticket holder. Neither may no fees or additional costs may be added by you or another party to that ticket transfer - you, an organization you are part of or a business you run cannot charge a fee when transferring the ticket. The new ticket holder person must be identified to us by email, phone call, or in person. There is no time limit on when an exchange may happen. All the same conditions and criteria from the ticket apply to the new ticket holder.

Safety & Security

There are two aspects to Safety & Security - 'Digital' and 'Physical' (or 'Real Life', if you will).

Please Note

All credit card transactions are handled by Stripe, using their professional level security processes. Just Be Cooking does not handle the actual exchange of funds. We send your order data to Stripe, who process the transaction with your credit card company, then confirm purchase to us and send the funds to our account. This activates the automatic confirmation process on our end and your booking email is sent.

This website uses SSL to secure the site and your interactions with it. We also use a CDN to speed up the site and further secure your connection to it, as well as protect this website from various types of attack. In the near future we will also have SiteLock in place. We have various internal security measures in place also. These protect the site and its data rather than any external connections.

If you sign up for an account with us you are required to have a strong password and two-factor authentication (TFA) in place. While this may seem onerous, in this day and age these are considered the absolute basic requirements. 
PLEASE NOTE: Just Be Cooking does not accept responsibility for any lost data. We do our bit by adding layer upon layer of security, from simple reCaptcha up to and past cloud-based DDoS protection. You do yours by using a secure computer, not storing passwords in the browser, making use of TFA, etc.

Notice

Ontario law defines anyone under 18 years of age as a Minor.
Minors under this age must be accompanied by an identified and acceptable Guardian or Chaperone, who must themselves be 18 years of age or older. They must provide proof of age and identity. Minors will not be accepted into the event or workshop without a Guardian/Chaperone. Just Be Cooking cannot assign a Chaperone from their staff with the prior signed consent of the Minor's Parent or Guardian, solely for the duration of the event or Workshop (we simply don't have the spare personnel). The Parent/Guardian or Chaperone is required to be available on-site and contactable by phone, sober, medically and psychologically stable, mentally competent and reasonably able to communicate and physically mobile.

Just Be Cooking will not release the Minor from the Venue and/or event until an appropriate Parent/Guardian/Chaperone is available to collect them. Any costs incurred by Just Be Cooking due to delays in collection will be passed directly to the credit card-holder on file for that Minor. Rates vary per venue and Workshop; the Minor's Parent or Guardian are required to inform themselves of any/all details relating to late collection (these will be included in the Workshop details issued before the event).

Just Be Cooking takes child safety extremely seriously. We reserve the right to refuse or stop a Minor's participation in an event or workshop if we feel they will be a danger to themselves or others, for any reason identified by us. It is incumbent on the Parent or Guardian to select an event or Workshop appropriate to their child's age, physical or mental ability and medical condition. 

We do not release Minor's information or details, except in cases of emergency to identified EMS personnel. If you have any queries, issues or concerns then you must contact us immediately, preferably by Phone and Text.
We do not know your child as well as you do. If you have any queries, issues or concerns, or of there are any legal, medical or physical concerns we should be made aware of then you must contact us immediately, preferably by Phone and Text.
PLEASE NOTE: Just Be Cooking does not accept responsibility for any lost data. We do our bit by adding layer upon layer of security, from simple reCaptcha up to and past cloud-based DDoS protection. You do yours by using a secure computer, not storing passwords in the browser, making use of TFA, etc.

Damage & Loss

Just Be Cooking is not responsible for any damage to or loss of any personal property.

Guest Liability

You, the Guest are liable for any and all damage(s) & losses caused by you, by events or damages to the property of Just Be Cooking, other attendees and/or the hosting venue, caused directly or indirectly by your behavior, actions or lack of action. 

The Guest or group organiser (e.g. of a private Workshop or separate group within the Workshop) may be held financially responsible for any damage to or loss of Just Be Cooking property during the workshop/event/function. The cost of repairing any damage to the property as a result of inappropriate conduct will be charged to the credit card holder of record, with the costs determined by the property owners.

Personal Property

Just Be Cooking accepts no responsibility for the damage to or loss of merchandise left in the venue prior to, during or after a class/event/function. Just Be Cooking is not responsible for the loss or damage of personal items in any form.

Release Of Liability

When participating in a Just Be Cooking workshop/dinner/event, where by the Guest will be around tools suitable to a kitchen environment, the Guest releases, indemnifies and excludes Just Be Cooking and/or its employees and contracted persons from any and all liability of any kind for any damage or injury incurred while attending or visiting a Workshop or other event organised by Just Be Cooking. 

The Guest understands these terms and conditions and accepts the inherent risks of a kitchen environment when they make a full payment for a scheduled workshop/dinner/event.

Medical Notes

PLEASE NOTE: The information provided here is not a replacement for medical advice. Please ask your appropriate medical professional for any advice or information.
If the attending Guest has a medical condition of any kind they are required to read this section in full, to note any aspects that concern them and to bring them to our attention.

Serious Medical Conditions

If you or one of your party has a serious heart condition or similar you are required to notify us in advance, by 48 hours, by email.
This gives us time to check that our allocated venue has a defibrillator on site and if not, it gives us or the Venue enough time to arrange for one. If this is not possible then we will inform you and you can make the final decision on weather to come or not.

Allergies

You must inform Just Be Cooking 48 hours in advance of the event, by email, of any allergies or similar food-related medical conditions in your party.
This will allow us to confirm if appropriate medical equipment is available, weather the venue is safe for you or your fellow guests to be on site and/or if there are any safeguards we can put in place. We firmly believe everyone should be able to enjoy our events, whatever their medical condition or status - but there are practical realities and requirements that we may not be able to meet. 

Dietary Notes

Attendees should consult their healthcare provider for management of their diet. Just Be Cooking is not liable for damages or dietary issues that may arise from attending any hosted workshops or events. By purchasing and/or attending a hosted event you are agreeing to this policy.

Ingredients

Usually our events and Workshops list the ingredients involved. This should not be considered a definitive list. If you need further information then please contact us immediately by email and we will provide greater details.

Website

This website is owned and operated by Just Be Cooking. The use of this website is subject to our terms and conditions.

External Links

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Terms of Service

Please read these Terms of Use ("Terms", "Terms of Use") carefully before using the JustBeCooking.com website (the "Service") operated by Just Be Cooking ("us", "we", or "our"). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Just Be Cooking has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Just Be Cooking shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
These Terms shall be governed and construed in accordance with the laws of Canada and the province of Ontario without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. 

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.If you have any questions about these Terms, please contact us.
Cookies
We use cookies to provide you with a better browsing experience. By continuing to use this website you agree to our use of cookies.

Accounts & Purchases

When you create an account with us or purchase a ticket o an event you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Content

The Service and its original content, features and functionality are and will remain the exclusive property of Just Be Cooking and its licensors.
This website contains material which is owned by or licensed to Just Be Cooking. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website uses first party cookies to monitor browsing preferences. If you do allow cookies to be used, your personal information may be stored by us until you have logged out of the website. This is in order so that we can tell one user from another and so that we can apply promotions accordingly.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Copyright

The term ‘Just Be Cooking’ or ‘I’ or ‘we’, 'us', etc refers to the owner(s) of the website whose address and information is available upon reasonable request (for privacy reasons). The term ‘Just Be Cooking’ or ‘I’ or ‘we’, 'us', etc refers to the owner(s) of the website whose address and information is available upon reasonable request (for privacy reasons). All and every original content on and comprising this website is the sole copyright of the owners of this website and may not be used, sold, transferred or reproduced for any reason in any format or form without the express written and informed permission of the owner(s).

Trademarks

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

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